Skip to main content
POST
/
communication-preferences
/
v4
/
statuses
/
batch
/
unsubscribe-all
Batch unsubscribe contacts from all subscriptions
curl --request POST \
  --url https://api.hubapi.com/communication-preferences/v4/statuses/batch/unsubscribe-all \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '
{
  "inputs": [
    "<string>"
  ]
}
'
{
  "completedAt": "2023-11-07T05:31:56Z",
  "results": [
    {
      "subscriberIdString": "<string>",
      "statuses": [
        {
          "channel": "EMAIL",
          "source": "<string>",
          "status": "NOT_SPECIFIED",
          "subscriberIdString": "<string>",
          "subscriptionId": 123,
          "timestamp": "2023-11-07T05:31:56Z",
          "businessUnitId": 123,
          "legalBasis": "CONSENT_WITH_NOTICE",
          "legalBasisExplanation": "<string>",
          "setStatusSuccessReason": "NO_STATUS_CHANGE",
          "subscriptionName": "<string>"
        }
      ]
    }
  ],
  "startedAt": "2023-11-07T05:31:56Z",
  "status": "CANCELED",
  "errors": [
    {
      "category": "<string>",
      "context": {},
      "errors": [
        {
          "message": "<string>",
          "code": "<string>",
          "context": "{missingScopes=[scope1, scope2]}",
          "in": "<string>",
          "subCategory": "<string>"
        }
      ],
      "links": {},
      "message": "<string>",
      "status": "<string>",
      "id": "<string>",
      "subCategory": {}
    }
  ],
  "links": {},
  "numErrors": 123,
  "requestedAt": "2023-11-07T05:31:56Z"
}

Supported products

Requires one of the following products or higher.
Marketing HubMarketing Hub -Starter
Sales HubSales Hub -Free
Service HubService Hub -Free
Content HubContent Hub -Free
Data HubData Hub -Free

Authorizations

Authorization
string
header
required

The access token received from the authorization server in the OAuth 2.0 flow.

Query Parameters

channel
enum<string>
required

The channel type for the subscription type. Currently, the only supported channel type is EMAIL.

Available options:
EMAIL
businessUnitId
integer<int64>

If you have the business unit add-on, include this parameter to filter results by business unit ID. The default Account business unit will always use 0.

verbose
boolean
default:false

Set to true to include the details of the updated subscription statuses in the response. Not including this parameter will result in an empty response.

Body

application/json
inputs
string[]
required

A list of strings representing the inputs for batch operations.

Response

successful operation

completedAt
string<date-time>
required

The date and time when the bulk opt-out operation was completed.

results
object[]
required

An array containing the results of the bulk opt-out from all communications operation.

startedAt
string<date-time>
required

The date and time when the bulk opt-out operation began.

status
enum<string>
required

The current status of the bulk opt-out operation, which can be PENDING, PROCESSING, CANCELED, or COMPLETE.

Available options:
CANCELED,
COMPLETE,
PENDING,
PROCESSING
errors
object[]

An array of error objects detailing any issues encountered during the bulk opt-out operation.

A collection of URLs linking to related resources or documentation.

numErrors
integer<int32>

The total number of errors encountered during the bulk opt-out operation.

requestedAt
string<date-time>

The date and time when the bulk opt-out request was made.

Last modified on December 16, 2025