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POST
/
communication-preferences
/
v4
/
statuses
/
{subscriberIdString}
/
unsubscribe-all
Unsubscribe a contact from all subscriptions
curl --request POST \
  --url https://api.hubapi.com/communication-preferences/v4/statuses/{subscriberIdString}/unsubscribe-all \
  --header 'Authorization: Bearer <token>'
{
  "completedAt": "2023-11-07T05:31:56Z",
  "numErrors": 123,
  "requestedAt": "2023-11-07T05:31:56Z",
  "startedAt": "2023-11-07T05:31:56Z",
  "links": {},
  "results": [
    {
      "subscriptionName": "<string>",
      "channel": "EMAIL",
      "subscriberIdString": "<string>",
      "legalBasis": "LEGITIMATE_INTEREST_PQL",
      "setStatusSuccessReason": "RESUBSCRIBE_OCCURRED",
      "source": "<string>",
      "subscriptionId": 123,
      "legalBasisExplanation": "<string>",
      "businessUnitId": 123,
      "status": "SUBSCRIBED",
      "timestamp": "2023-11-07T05:31:56Z"
    }
  ],
  "errors": [
    {
      "subCategory": "",
      "context": "",
      "links": "",
      "id": "",
      "category": "",
      "message": "",
      "errors": "",
      "status": ""
    }
  ],
  "status": "PENDING"
}

Supported products

Requires one of the following products or higher.
Marketing HubMarketing Hub -Free
Sales HubSales Hub -Free
Service HubService Hub -Free
Content HubContent Hub -Free
This API requires one of the following scopes:
communication_preferences.read_write
communication_preferences.write

Authorizations

​
Authorization
string
header
required

The access token received from the authorization server in the OAuth 2.0 flow.

Path Parameters

​
subscriberIdString
string
required

The contact's email address.

Query Parameters

​
businessUnitId
integer

If you have the business unit add-on, include this parameter to filter results by business unit ID. The default Account business unit will always use 0.

​
verbose
boolean
default:false

Set to true to include the details of the updated subscription statuses in the response. Not including this parameter will result in an empty response.

​
channel
enum<string>
required

The channel type for the subscription type. Currently, the only supported channel type is EMAIL.

Available options:
EMAIL

Response

successful operation

​
completedAt
string<date-time>
required

The date and time when the operation was completed.

​
startedAt
string<date-time>
required

The date and time when the operation started.

​
results
object[]
required

An array of results from the operation.

​
status
enum<string>
required

Indicates the current status of the operation, with possible values: PENDING, PROCESSING, CANCELED, COMPLETE.

Available options:
PENDING,
PROCESSING,
CANCELED,
COMPLETE
​
numErrors
integer

The number of errors that occurred during the operation.

​
requestedAt
string<date-time>

The date and time when the request was made.

​
links
object

Contains URLs related to the response, such as documentation or resources.

​
errors
object[]

A list of errors that occurred during the operation.