> ## Documentation Index
> Fetch the complete documentation index at: https://developers.hubspot.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

---
id: f58896b8-7730-46c0-9c00-7cab69cd6b02
---

# Subscriptions preferences v3

> Use the subscriptions preferences API to manage email subscription details for your contacts.

export const RequiredIndicator = () => {
  return <span className="required-indicator">
      required
    </span>;
};

export const PostmanCard = ({title, collectionId}) => {
  return <div className="card-condensed-cta">
      <Card title={title ? title : "Postman collection"} href={`https://app.getpostman.com/run-collection/${collectionId}`} horizontal={true} cta="Run in Postman" icon={<svg xmlns="http://www.w3.org/2000/svg" width={25} height={25} preserveAspectRatio="xMidYMid" viewBox="0 0 256 256">
              <path fill="#FF6C37" d="M254.953 144.253c8.959-70.131-40.569-134.248-110.572-143.206C74.378-7.912 10.005 41.616 1.047 111.619c-8.959 70.003 40.569 134.248 110.572 143.334 70.131 8.959 134.248-40.569 143.334-110.7Z" />
              <path fill="#FFF" d="m174.2 82.184-54.007 54.007-15.229-15.23c53.11-53.11 58.358-48.503 69.236-38.777Z" />
              <path fill="#FF6C37" d="M120.193 137.47c-.384 0-.64-.128-.895-.384l-15.358-15.229a1.237 1.237 0 0 1 0-1.792c54.007-54.006 59.638-48.887 71.028-38.649.255.256.383.512.383.896s-.128.64-.383.896l-54.007 53.878c-.128.256-.512.384-.768.384Zm-13.437-16.509 13.437 13.438 52.087-52.087c-9.47-8.446-15.87-11.006-65.524 38.65Z" />
              <path fill="#FFF" d="m135.679 151.676-14.718-14.718 54.007-54.006c14.46 14.59-7.167 38.265-39.29 68.724Z" />
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              <path fill="#FFF" d="m105.22 121.345 10.878 10.878c.256.256.256.512 0 .768-.128.128-.128.128-.256.128l-22.524 4.863c-1.152.128-2.175-.64-2.431-1.791-.128-.64.128-1.28.512-1.664l13.053-13.054c.256-.256.64-.384.768-.128Z" />
              <path fill="#FF6C37" d="M92.934 139.262c-1.92 0-3.327-1.536-3.327-3.455 0-.896.384-1.792 1.024-2.432l13.053-13.054c.768-.64 1.792-.64 2.56 0l10.878 10.878c.768.64.768 1.792 0 2.56-.256.256-.512.384-.896.512l-22.524 4.863c-.256 0-.512.128-.768.128Zm11.902-16.51-12.542 12.543c-.256.256-.383.64-.128 1.024.128.383.512.511.896.383l21.116-4.607-9.342-9.342Z" />
              <path fill="#FFF" d="M202.739 52.238c-8.191-7.935-21.373-7.679-29.307.64-7.935 8.318-7.679 21.372.64 29.306A20.678 20.678 0 0 0 199.155 85l-14.59-14.59 18.174-18.172Z" />
              <path fill="#FF6C37" d="M188.405 89.223c-12.158 0-22.012-9.854-22.012-22.012 0-12.158 9.854-22.012 22.012-22.012 5.631 0 11.134 2.176 15.23 6.143.255.256.383.512.383.896s-.128.64-.384.895L186.357 70.41l13.566 13.566c.512.512.512 1.28 0 1.792l-.256.256c-3.327 2.047-7.295 3.199-11.262 3.199Zm0-41.337c-10.75 0-19.452 8.703-19.324 19.453 0 10.75 8.702 19.452 19.452 19.324 2.944 0 5.887-.64 8.575-2.047l-13.438-13.31c-.256-.256-.384-.512-.384-.896s.128-.64.384-.895l17.149-17.15c-3.456-2.943-7.807-4.479-12.414-4.479Z" />
              <path fill="#FFF" d="m203.122 52.622-.255-.256-18.301 18.044 14.461 14.462c1.408-.896 2.816-1.92 3.967-3.072a20.51 20.51 0 0 0 .128-29.178Z" />
              <path fill="#FF6C37" d="M199.155 86.28c-.384 0-.64-.128-.896-.384l-14.589-14.59c-.256-.256-.384-.512-.384-.896s.128-.64.384-.895l18.173-18.173a1.237 1.237 0 0 1 1.791 0l.384.256c8.575 8.574 8.575 22.396.128 31.098-1.28 1.28-2.687 2.432-4.223 3.328-.384.128-.64.256-.768.256Zm-12.798-15.87 12.926 12.926c1.024-.64 2.048-1.536 2.816-2.304 7.294-7.294 7.678-19.196.64-26.875L186.357 70.41Z" />
              <path fill="#FFF" d="M176.375 84.488a7.879 7.879 0 0 0-11.134 0l-48.247 48.247 8.063 8.063 51.062-44.792c3.328-2.816 3.584-7.807.768-11.134-.256-.128-.384-.256-.512-.384Z" />
              <path fill="#FF6C37" d="M124.929 142.077c-.384 0-.64-.128-.896-.383l-8.063-8.063a1.237 1.237 0 0 1 0-1.792l48.247-48.247a9.115 9.115 0 0 1 12.926 0 9.115 9.115 0 0 1 0 12.926l-.384.384-51.063 44.792c-.128.255-.384.383-.767.383Zm-6.143-9.342 6.27 6.271 50.167-44.024c2.816-2.304 3.072-6.527.768-9.342-2.303-2.816-6.526-3.072-9.342-.768-.128.128-.256.256-.512.384l-47.351 47.48Z" />
              <path fill="#FFF" d="M80.009 187.637c-.512.256-.768.768-.64 1.28l2.175 9.214c.512 1.28-.256 2.816-1.663 3.2-1.024.384-2.176 0-2.816-.768l-14.077-13.95 45.943-45.943 15.87.256 10.75 10.75c-2.56 2.175-18.045 17.149-55.542 35.961Z" />
              <path fill="#FF6C37" d="M78.985 202.61c-1.024 0-2.048-.383-2.688-1.151l-13.95-13.95c-.255-.256-.383-.512-.383-.896 0-.383.128-.64.384-.895l45.944-45.944c.256-.256.64-.384.895-.384l15.87.256c.383 0 .64.128.895.384l10.75 10.75c.256.256.384.64.384 1.024s-.128.64-.512.896l-.895.767c-13.566 11.902-31.995 23.804-54.902 35.194l2.175 9.086c.384 1.664-.384 3.456-1.92 4.352-.767.384-1.407.512-2.047.512Zm-14.078-15.997 13.182 13.054c.384.64 1.152.896 1.792.512.64-.384.896-1.152.512-1.792l-2.176-9.214c-.256-1.152.256-2.176 1.28-2.688 22.652-11.39 40.952-23.163 54.39-34.81l-9.47-9.47-14.718-.256-44.792 44.664Z" />
              <path fill="#FFF" d="m52.11 197.62 11.006-11.007 16.38 16.381-26.107-1.791c-1.151-.128-1.92-1.152-1.791-2.304 0-.512.128-1.024.512-1.28Z" />
              <path fill="#FF6C37" d="m79.497 204.146-26.236-1.791c-1.92-.128-3.199-1.792-3.071-3.712.128-.768.384-1.535 1.024-2.047L62.22 185.59a1.237 1.237 0 0 1 1.792 0l16.38 16.38c.385.385.512.897.257 1.408-.256.512-.64.768-1.152.768Zm-16.381-15.74-10.11 10.11c-.384.255-.384.895 0 1.151.127.128.255.256.511.256l22.652 1.536-13.053-13.054ZM104.452 146.557c-.768 0-1.28-.64-1.28-1.28 0-.384.128-.64.384-.896l12.414-12.414a1.237 1.237 0 0 1 1.792 0l8.062 8.063c.384.384.512.768.384 1.28-.128.384-.512.767-1.023.895l-20.477 4.352h-.256Zm12.414-11.902-8.446 8.446 13.821-2.943-5.375-5.503Z" />
              <path fill="#FFF" d="m124.8 140.926-14.077 3.071c-1.024.256-2.048-.384-2.303-1.408-.128-.64 0-1.28.511-1.791l7.807-7.807 8.063 7.935Z" />
              <path fill="#FF6C37" d="M110.467 145.277a3.168 3.168 0 0 1-3.2-3.2c0-.895.385-1.663.897-2.303l7.806-7.807a1.237 1.237 0 0 1 1.792 0l8.062 8.063c.384.384.512.768.384 1.28-.128.384-.512.767-1.023.895l-14.078 3.072h-.64Zm6.399-10.622-6.91 6.91c-.257.257-.257.512-.129.768s.384.384.768.384l11.774-2.56-5.503-5.502ZM203.25 64.907c-.256-.767-1.151-1.151-1.92-.895-.767.255-1.151 1.151-.895 1.92 0 .127.128.255.128.383.768 1.536.512 3.455-.512 4.863-.512.64-.384 1.536.128 2.048.64.512 1.536.384 2.048-.256 1.92-2.432 2.303-5.503 1.023-8.063Z" />
            </svg>} />
    </div>;
};

export const ScopesList = ({scopes = [], description = "This API requires one of the following scopes:"}) => {
  if (!scopes || scopes.length === 0) {
    return null;
  }
  const sortedScopes = scopes.sort((a, b) => a.localeCompare(b));
  return <div>
      <div className="text-sm mb-2">{description}</div>
      <div>
        {sortedScopes.map((scope, index) => <div key={index}>
            <code>
              <span className="text-xs">{scope}</span>
            </code>
          </div>)}
      </div>
    </div>;
};

<PostmanCard collectionId="26126890-66058718-01c5-4cba-894c-77500dc03585" />

<Accordion title="Scope requirements">
  <ScopesList
    scopes={[
  'communication_preferences.read',
  'communication_preferences.read_write',
  'communication_preferences.write'
]}
  />
</Accordion>

Subscription types represent the legal basis to communicate with your contacts through email. Contacts can [manage their email preferences](https://knowledge.hubspot.com/marketing-email/insert-subscription-links-into-marketing-emails) so that they're only opted into the emails they want to receive.

<Warning>
  **Please note:** the subscription preferences API does <u>not</u> currently support retrieving or updating [WhatsApp](https://knowledge.hubspot.com/inbox/collect-consent-for-whatsapp-conversations) subscription information for a contact.
</Warning>

## Get subscription types

If you're building an external preferences center, integration, or form that displays subscription options, use this endpoint to retrieve all subscription types in your account. Make a `GET` request to `/communication-preferences/v3/definitions`.

The response will include an array of subscription definitions in the `subscriptionDefinitions` field. You'll need the `id` value from each definition when subscribing or unsubscribing a contact.

```json theme={null}
{
  "subscriptionDefinitions": [
    {
      "id": "8458482",
      "name": "Marketing Information",
      "description": "Receive updates and promotional content.",
      "isActive": true,
      "isDefault": true,
      "isInternal": false,
      "communicationMethod": "Email",
      "purpose": "Marketing",
      "createdAt": "2022-02-09T21:06:59.247Z",
      "updatedAt": "2022-02-09T21:06:59.247Z"
    }
  ]
}
```

## Get contact subscription status

To look up the current subscription statuses for a specific email address, make a `GET` request to `/communication-preferences/v3/status/email/{emailAddress}`, where `{emailAddress}` is the contact's email address. This is useful for populating an external preferences center or keeping an integration in sync with a contact's current opt-in state.

The response will include the `recipient` email address and a `subscriptionStatuses` array containing the contact's status for each subscription type.

```json theme={null}
{
  "recipient": "jdoe@example.com",
  "subscriptionStatuses": [
    {
      "id": "8458482",
      "name": "Marketing Information",
      "description": "Receive updates and promotional content.",
      "status": "SUBSCRIBED",
      "sourceOfStatus": "SUBSCRIPTION_STATUS",
      "legalBasis": "CONSENT_WITH_NOTICE",
      "legalBasisExplanation": "Contact provided consent via sign-up form."
    },
    {
      "id": "8458483",
      "name": "Product Updates",
      "description": "News about new features and releases.",
      "status": "NOT_SUBSCRIBED",
      "sourceOfStatus": "SUBSCRIPTION_STATUS"
    }
  ]
}
```

The `status` field in each object indicates whether the contact is currently opted in (`SUBSCRIBED`) or opted out (`NOT_SUBSCRIBED`) for that subscription type. The `sourceOfStatus` field indicates what determined the status: `SUBSCRIPTION_STATUS` (individual subscription preference), `PORTAL_WIDE_STATUS` (contact opted out of all email), or `BRAND_WIDE_STATUS` (contact opted out of all email from a specific brand).

## Subscribe a contact

Use this endpoint to opt a contact into a subscription type from an external integration or form. Make a `POST` request to `/communication-preferences/v3/subscribe`.

<Warning>
  **Please note:** this endpoint will <u>not</u> allow you to resubscribe contacts who have previously opted out. For that functionality, you should instead use  the [v4 subscription API](/api-reference/legacy/communication-preferences/guide).
</Warning>

Only use the subscribe endpoint to honor requests from contacts who have given you explicit permission. Please [review applicable laws and regulations](https://knowledge.hubspot.com/marketing-email/set-up-email-subscription-types) before subscribing a contact.

```json theme={null}
{
  "emailAddress": "jdoe@example.com",
  "subscriptionId": "8458482",
  "legalBasis": "CONSENT_WITH_NOTICE",
  "legalBasisExplanation": "Contact provided explicit consent via sign-up form."
}
```

| Parameter                              | Type     | Description                                                                                                                                                                                                                            |
| -------------------------------------- | -------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| `emailAddress` <RequiredIndicator />   | `string` | The email address of the contact to subscribe.                                                                                                                                                                                         |
| `subscriptionId` <RequiredIndicator /> | `string` | The ID of the subscription type. Retrieve available IDs by making a `GET` request to `/communication-preferences/v3/definitions`.                                                                                                      |
| `legalBasis`                           | `string` | The legal basis for subscribing the contact. Accepted values: `CONSENT_WITH_NOTICE`, `LEGITIMATE_INTEREST_CLIENT`, `LEGITIMATE_INTEREST_OTHER`, `LEGITIMATE_INTEREST_PQL`, `NON_GDPR`, `PERFORMANCE_OF_CONTRACT`, `PROCESS_AND_STORE`. |
| `legalBasisExplanation`                | `string` | A plain-text explanation for the legal basis provided.                                                                                                                                                                                 |

The response will include the resulting subscription status.

```json theme={null}
{
  "id": "8458482",
  "name": "Marketing Information",
  "description": "Receive updates and promotional content.",
  "status": "SUBSCRIBED",
  "sourceOfStatus": "SUBSCRIPTION_STATUS",
  "legalBasis": "CONSENT_WITH_NOTICE",
  "legalBasisExplanation": "Contact provided explicit consent via sign-up form."
}
```

## Unsubscribe a contact

Use this endpoint to opt a contact out of a subscription type from an external integration or form. Make a `POST` request to `/communication-preferences/v3/unsubscribe`.

```json theme={null}
{
  "emailAddress": "jdoe@example.com",
  "subscriptionId": "8458482"
}
```

| Parameter                              | Type     | Description                                                                                                                                                                                                                              |
| -------------------------------------- | -------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| `emailAddress` <RequiredIndicator />   | `string` | The email address of the contact to unsubscribe.                                                                                                                                                                                         |
| `subscriptionId` <RequiredIndicator /> | `string` | The ID of the subscription type. Retrieve available IDs by making a `GET` request to `/communication-preferences/v3/definitions`.                                                                                                        |
| `legalBasis`                           | `string` | The legal basis for unsubscribing the contact. Accepted values: `CONSENT_WITH_NOTICE`, `LEGITIMATE_INTEREST_CLIENT`, `LEGITIMATE_INTEREST_OTHER`, `LEGITIMATE_INTEREST_PQL`, `NON_GDPR`, `PERFORMANCE_OF_CONTRACT`, `PROCESS_AND_STORE`. |
| `legalBasisExplanation`                | `string` | A plain-text explanation for the legal basis provided.                                                                                                                                                                                   |

The response will include the resulting subscription status.

```json theme={null}
{
  "id": "8458482",
  "name": "Marketing Information",
  "description": "Receive updates and promotional content.",
  "status": "NOT_SUBSCRIBED",
  "sourceOfStatus": "SUBSCRIPTION_STATUS"
}
```
