Update a group of tickets

POST /crm-objects/v1/objects/tickets/batch-udpate

This endpoint is part of our developer preview program, and should be considered as a non-stable release that will be subject to bugs and breaking changes while under development. Please take this into account as you build against a release. Please subscribe to our changelog for updates.

Method Details

HTTP Methods:


Content Type:


Response Format:


Requires Authentication?


Rate Limited?





Service Hub

Required Scope:


Update a group of existing tickets. Up to 100 tickets can be updated in a single request.

The request body will be an array, with each element containing the ID of the ticket to update and a list of properties to update for that ticket. See the examples for details.

Required Parameters How to use Description
OAuth Access Token or API Key Authorization: Bearer {token} header or hapikey={key} query parameter. Used to authenticate the request. Please see this page for more details about authentication.
Ticket ID "objectId":
Used in the request body.
The ID of the ticket you want to update.

Optional Parameters How to use Description
Ticket properties "properties": []
Used in the request body.
A list of properties to update for the given ticket. Each entry must include the name of the property and the new value of the property. See the example for details.