HubSpot Account Types
There are several types of HubSpot accounts, each with a distinct purpose. Here’s a breakdown of each type and what they're used for.
1. Standard HubSpot accounts
What’s a standard HubSpot account?
A standard HubSpot account is the most common type of account. It’s where you’ll find all the tools, features, and settings included with your HubSpot plan. It can be free or paid, and is used as your production environment.
How will I know when I’m in a standard HubSpot account?
A standard HubSpot account will have access to all the tools and features included with your plan. Check your account settings if you’re not sure you’re in the right place.
2. App developer accounts
What’s an app developer account?
App developer accounts are for creating and managing apps, integrations, and developer test accounts. They're also where you can create and manage App Marketplace listings. However, app developer accounts and their associated test accounts aren’t connected to a standard HubSpot account. They can’t sync data or assets to or from another HubSpot account. You can learn more about app developer accounts here.
How will I know when I’m in an app developer account?
An app developer account will say “Developer Home” when you click the sprocket in the upper left-hand corner.
There will also be a blue banner at the top that says “This is an app developer account.” If you don’t see this banner, you’re not in an app developer account.
Additionally, if you click the account icon and name in the upper right-hand corner and select “Account” from the dropdown menu, you’ll see this:
3. Developer test accounts
What’s a developer test account?
Test accounts are for developers to test apps and integrations without affecting any real HubSpot data. They have access to Enterprise versions of the HubSpot Marketing, Sales, Service, CMS, and Operations Hubs, providing the ability to test most HubSpot tools and APIs.
Test accounts are created and managed within app developer accounts and they expire after 90 days if no API calls are made. (Making any API call from a test account will automatically renew it for an additional 90 days.) You can create up to 10 test accounts per developer account. While test accounts are managed in the app developer account where they're created, they can't sync data with other accounts, and they can't be connected to a standard (production) HubSpot account. Learn more about test accounts and renewing them in this developer docor in our Developer Terms.
How will I know when I’m in a test account?
You can navigate to a test account by going to your app developer account and clicking “Testing” in the top navigation bar. Test accounts have a banner at the top letting you know how many days are left before it expires. “You have X days left in your Developer Test Portal Trial.”
4. Sandbox accounts (beta)
What’s a sandbox account?
A sandbox account is a safe, secure environment where you can test new workflows, integrations, website pages, and other important changes without impacting anything in your standard (production) account. They copy the structure of your standard account. Sandboxes are currently in beta and available to customers with any Enterprise plan. Talk to customer support to join the beta, or learn more about sandboxes in this knowledge base article.
How will I know when I’m in a sandbox account?
Sandbox accounts are connected to your standard HubSpot account. If you want to join the beta and have an Enterprise plan, contact support to get access. Once that’s done, go to Settings → Account Setup → Sandboxes. From there, you can create a new sandbox or access your existing ones.
When you’re in a sandbox account, there will be a yellow banner at the top that says “This is a sandbox account.” It will also have a link back to your production account for easy switching. If you don’t see this banner, you’re not in a sandbox account.
5. Marketplace Provider accounts
What’s a Marketplace Provider account?
A Marketplace Provider account has tools for creating and managing Asset Marketplace listings and transactions.
How will I know when I’m in a Marketplace Provider account?
A Marketplace Provider account will have an “Asset Marketplace” item in the top navigation menu.
6. CMS sandbox accounts (temporarily unavailable)
What’s a CMS sandbox account?
CMS sandboxes are for building and testing website changes without impacting your standard (production) account or live website. Like app developer accounts, they are not connected to your standard HubSpot account.
New CMS sandboxes cannot be created at this time. If you need a test environment for your website, you’ll need to either sign up for an app developer account and create a test account from there or join the sandboxes beta (Enterprise only). Existing CMS sandbox users should still be able to access their account.
How will I know when I’m in a CMS sandbox?
CMS sandboxes don’t have a banner, but they only have access to HubSpot’s free tools and CMS Hub Enterprise (minus the ability to connect a domain).