Learn more about the general requirements that a template needs to meet to be submitted to the Template Marketplace.
Last modified: August 22, 2025
In addition to the Template Provider Branding Guidelines, template providers must follow the following standards when submitting templates and listing pages to the HubSpot Template Marketplace.HubSpot reserves the right to change the information on your template listing submission to comply with the following requirements. Learn more about best practices for listing an asset on the HubSpot Template Marketplace.
On the Listing Info tab, provide the following information:
Listing name: the name that will appear on your template listing. Use a unique and descriptive name for your template. Please avoid the following:
The words “theme,” “module,” or “section” to identify the template type (e.g. Example Theme or Easy Accordion Module). Listings will already be categorized by type.
Your company name (e.g. Growth by Sample Company or Slider | Sample Company).
Version numbers (e.g. Growth - 1.21 or Growth v2), as the HubSpot Template Marketplace uses its own versioning system.
The word Hub (e.g. Hub Growth).
Words like “Pro,” “Plus,” and “Advanced” to describe free templates. These terms should only be used for the paid versions of templates that also have free versions.
Price: select Free or Paid. If you’re listing a paid template, enter a price. After publishing, you cannot change between Free and Paid types.
Live example link: a link to a live version of your template so users can test it. Do not link to an image.
Thumbnail image: the image that appears in search results and on the storefront card.
This image must showcase your theme or module as the primary focus of the image. At least 75% of the image’s content should be your template.
Images will be removed at the HubSpot Ecosystem Team’s discretion if they violate the guidelines below. Images must not contain any of the following:
Excessive marketing verbiage, slogans, text, or branding (e.g. Over 100 features plus support!!!! or superimposing text/branding over the image).
Imagery of individuals (real or fictitious) posing, pointing, or holding items (e.g. an image of a person holding a computer with your template on the screen).
Imagery that shows personal or private information.
Badges or banners containing information related to reviews and installs of your template, or website performance grading. These types of data can fluctuate and have the potential to mislead others. If you’re a HubSpot Partner and would like to display your partner tier or badge, please ensure it’s the most current version.
On the Theme/Module Details tab, provide the following information:
Demo video (optional): the demo video should showcase your template in action and convey proper use cases. While optional, a video is recommended as buyers find them valuable when evaluating a purchase.
Videos must be in mp4 format.
It is recommended to use a 4:3 or 16:9 ratio for optimal viewing.
Theme description/module overview: a summary of your template’s key selling points. Descriptions should include the following:
A summary
Key selling points
How your template can help buyers achieve their goals
For theme descriptions, you do not need to include a listing of the modules or templates included in the theme as these are already listed on the template listing page.
For individual modules, it must be noted in the description if the module requires the use of a 3rd party account. For example, if your module makes use of the Google Maps Platform, include the note: The use of this module requires a Google Cloud (Google Maps Platform) account.
Features: feature titles are displayed in the Template Marketplace list view and are one of the first things your buyers see.
You must add a minimum of two and up to five features for a template.
Use the features section to highlight the following:
Key features of the template
Use cases and how it can solve your buyers’ problems
You can also add marketing-based imagery to convey feature sets.
Client Examples (Themes only): examples (i.e. functional websites of your clients) are important for customers to see how other companies are using your template. It allows potential buyers to get an idea of how to use your template and also see how customizable it can be. It’s strongly recommended to ensure that you have written permission from your clients to link to their websites. If requested, please make your client’s written permission available for verification.
Module Images (Modules only): you may have up to 20 images in your module listing. The images should show:
How the module integrates into a template.
How the module will appear on the page to front-end users.
On the Support tab, provide the following information:
Free support: select whether you offer free support to buyers of your template, and what languages you support.
Support channels: all support email addresses must be working email addresses. If you offer Live Chat, Facebook Messenger or Phone support, make sure these are in working order.
Avoid using hubspot@[companyname].com as your support email address.
Self-support support resources: the setup documentation URL must link to a live website page with documentation on how to set up and use your template. You cannot use a contact page or a homepage. You can have downloadable documentation as a supplemental option, but live documentation must be present.
Terms of Service and Privacy Policy: all URLs entered must be linked to your website and refer to your company’s terms and privacy policies. Do not use HubSpot’s terms and privacy links.
Images and screenshots will be removed at HubSpot’s discretion if they violate the guidelines above. Templates must not include images from the HubSpot-Shutterstock integration.Use full-size images of your template to showcase appearance and functionality. The following image dimensions are strongly recommended for the best viewing experience of your template listing:
Storefront Card thumbnail image:
Size: minimum 480px x 360px (4:3 ratio)
Formats: JPG, JPEG, PNG
Theme or Module images: you must have a minimum of two and up to 20 full-size images of your template.
All verbiage, images, media, and default content used in the template must match what is advertised on the template listing page and demo site. For example, if your template listing is geared towards real estate with a working demo, the end user must receive that theme.If upon purchase the end user is delivered a theme centered around fitness instead, this would be considered a bait-and-switch, which is unacceptable.