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GET
List threads

Supported products

Authorizations

Authorization
string
header
required

The access token received from the authorization server in the OAuth 2.0 flow.

Query Parameters

after
string

The paging cursor token of the last successfully read resource will be returned as the paging.next.after JSON property of a paged response containing more results.

archived
boolean

Whether to return only results that have been archived.

associatedContactId
integer<int64>

The unique identifier of the associated contact to filter threads.

associatedTicketId
integer<int64>

The unique identifier of the associated ticket to filter threads.

association
enum<string>[]

A list of associations to filter the threads by. Valid values include 'TICKET'.

Available options:
TICKET
inboxId
integer<int32>[]

A list of inbox IDs to filter the threads by.

latestMessageTimestampAfter
string<date-time>

Filter threads to only include those with a latest message timestamp after this date-time.

limit
integer<int32>

The maximum number of results to display per page.

property
string

A specific property to include in the response.

sort
string[]

A list of fields to sort the results by.

threadStatus
enum<string>

The status of the thread to filter by. Valid values are 'OPEN' and 'CLOSED'.

Available options:
CLOSED,
OPEN

Response

successful operation

results
object[]
required

An array of PublicThread objects, representing the individual threads in the collection.

paging
object
Last modified on March 31, 2026