We’ve added a confirmation dialog when HubSpot users install third-party apps that haven’t been reviewed by HubSpot’s Marketplace quality team. This helps users make informed decisions about connecting third-party apps to their accounts.
What's changing?
When a user installs an unlisted or unverified app that hasn’t been reviewed by HubSpot’s Marketplace Ecosystem Quality team, HubSpot will now:
- Show a confirmation dialog before completing the installation.
- Ask for confirmation that you want to connect this unverified app to your account.
- Only proceed with the install after you confirm.
Please note that the install flow for Marketplace apps that are listed and approved remains unchanged. Private apps created for your own portals are also unaffected.
What does this mean for developers?
If your app is unlisted or unverified, users will now see this extra confirmation step. To help them feel confident approving the install, make sure your app name, description, and requested scopes clearly communicate what your app does and why it needs access.
If you haven’t already, please consider listing your app in the Marketplace and conducting a quality review to give your app users a smoother, more trusted install experience. This does not apply to Tech Partner Program members.
Questions or comments? Join us in the developer forum for a peer-to-peer discussion.