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POST
cURL

Supported products

Authorizations

Authorization
string
header
required

The access token received from the authorization server in the OAuth 2.0 flow.

Body

application/json
createEngagement
boolean
required
engagementProperties
object
required
externalCallId
string
required
finalCallStatus
enum<string>
required
Available options:
BUSY,
CALLING_CRM_USER,
CANCELED,
COMPLETED,
CONNECTING,
FAILED,
HOLD,
IN_PROGRESS,
MISSED,
NO_ANSWER,
QUEUED,
RINGING,
UNKNOWN
fromNumber
object
required
potentialRecipientUserIds
integer<int32>[]
required
toNumber
object
required
callStartedTimestamp
string<date-time>
durationSeconds
integer<int32>
userId
integer<int32>

Response

successful operation

callerIdMatches
(CONTACT · object | COMPANY · object)[]
required
Last modified on March 31, 2026