Get a single conversations inbox

curl --request GET \
  --url https://api.hubapi.com/conversations/v3/conversations/inboxes/{inboxId} \
  --header 'Authorization: Bearer <token>'

{
  "archived": true,
  "createdAt": "2023-11-07T05:31:56Z",
  "id": "<string>",
  "name": "<string>",
  "type": "<string>",
  "updatedAt": "2023-11-07T05:31:56Z",
  "archivedAt": "2023-11-07T05:31:56Z"
}

GET

conversations

inboxes

{inboxId}

Get a single conversations inbox

curl --request GET \
  --url https://api.hubapi.com/conversations/v3/conversations/inboxes/{inboxId} \
  --header 'Authorization: Bearer <token>'

{
  "archived": true,
  "createdAt": "2023-11-07T05:31:56Z",
  "id": "<string>",
  "name": "<string>",
  "type": "<string>",
  "updatedAt": "2023-11-07T05:31:56Z",
  "archivedAt": "2023-11-07T05:31:56Z"
}

Supported products

Requires one of the following products or higher.

Marketing Hub -Free

Sales Hub -Free

Service Hub -Free

Content Hub -Free

Data Hub -Free

Required Scopes

Authorizations

Authorization

string

header

required

The access token received from the authorization server in the OAuth 2.0 flow.

Path Parameters

inboxId

integer<int32>

required

The unique ID of the inbox.

Query Parameters

archived

boolean

default:false

Whether to include archived inboxes in the response.

Response

successful operation

archived

boolean

required

createdAt

string<date-time>

required

When the inbox was created.

string

required

The ID of the inbox.

name

string

required

The name of the inbox.

type

string

required

Specifies whether this refers to a Conversations Inbox or to the Help Desk. Valid values are INBOX or HELP_DESK

updatedAt

string<date-time>

required

archivedAt

string<date-time>

Last modified on December 16, 2025

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