Create a ticket

POST /crm-objects/v1/objects/tickets

This endpoint is part of our developer preview program, and should be considered as a non-stable release that will be subject to bugs and breaking changes while under development. Please take this into account as you build against a release. Please subscribe to our changelog for updates.

Method Details

HTTP Methods:

POST

Content Type:

application/json

Response Format:

json

Requires Authentication?

Yes

Rate Limited?

Yes

Headers

User-Agent

Products:

Service Hub

Required Scope:

tickets

Create a new ticket.

The request body should be a list of ticket properties you want to set for the new ticket, with each entry being the internal name of the property to be set, and the value of that property. You must set the ticket pipeline and stage when creating a new ticket. Please see the example for more details.

Required Parameters How to use Description
OAuth Access Token or API Key Authorization: Bearer {token} header or hapikey={key} query parameter. Used to authenticate the request. Please see this page for more details about authentication.
Pipeline "hs_pipeline"
Used in the request JSON 
The ID of the pipeline the ticket is in. 
Stage "hs_pipeline_stage"
Used in the request JSON 
The ticket's stage in its pipeline. 

Optional Parameters How to use Description
Any other ticket properties Used in the request JSON You can include any other ticket properties in the request.