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HubSpot Developer Changelog

Restricting the inboxId query parameter in the Beta Conversations API

We'll be limiting requests to the GET /conversations/v3/conversations/threads endpoint to allow only a single inboxId query parameter.


What's changing?

This endpoint currently allows you to include multiple instances of the inboxId query parameter to get threads from multiple specific inboxes. After this update, the endpoint will only allow one inboxId parameter. Including more than one instance of the inboxId will return a VALIDATION_ERROR with the message that Only one inboxId filter is allowed for this query.

The endpoint will still support getting threads from all inboxes by omitting the inboxId parameter.


When is this happening?

The restriction on the inboxId parameter will go into effect on January 31, 2024.

Please let us know if you have any questions by joining the discussion in our community.