On September 30th, 2022, users will be able to customize the lifecycle stages for their contacts and companies.

What's changing?

The lifecycle stage (lifecyclestage) property currently uses a set of options that cannot be modified by the users, meaning that the same 8 options are used for the property across all HubSpot accounts.

After this change, the same 8 options will be the default for the property, but users will be able to add new custom stages, or remove any of the default stages.

If your integration uses preset values for the lifecyclestage property, you will need to update your integration to use the CRM Properties API to get the details of the property.

When is this happening?

This change will be live for all customers beginning on September 30th, 2022. Some customers will see this change before this date as part of an incremental rollout. 

Please see the beta documentation for more details on customizing the lifecycle stage.

If you have any questions, please join the discussion in our community.