New Recordings & Transcripts API replaces hs_call_recording_url for call engagements
We're releasing a new Recordings & Transcripts API for securely sending call recordings to HubSpot using an authenticated URL. The new API replaces the
hs_call_recording_url property for
The new API enables you to send call recordings using authenticated URLs and even mark a call recording as ready for transcription. The
hs_call_recording_url property in
call engagements did not support this. We encourage all integrators sending recordings using the Engagements API to switch over to the new Recordings & Transcripts API as soon as possible.
When is it happening?
The Recordings & Transcripts API is available now. The ability to send recordings and transcribe them via the Engagements API with the
hs_call_recording_url property will sunset on September 30, 2024.
Questions or comments? Join us in the developer forums.